Excellent service and air conditioners. They came in and corrected mistakes made by another company and sold me an outside unit to match up with new unit in house. The unit in house was not hooked right they stayed until they corrected all the miscues of the other air conditioning company.
I made a appointment for today to have my yearly inspection on my A/C system. Casey Burns was the technician who responded. From the moment he arrived I felt very comfortable with him and during his visit he only confirmed that more and more. At the end of the day, Casey is the reason I decided to purchase that annual maintenance program. Casey is not only very professional but also quite knowledgeable of his trade, courteous and very informative of every detail he check on my A/C system.
First, just an FYI, I never review anyone, I hate doing it. Its a pain, however, AireSmith really deserves an outstanding review so I decided to do it. Sorry its so long winded, but I really want you to know how pleased I am with everyone at the company. It was time for our AC system to be replaced. I had also been concerned about how much airflow was getting to a few of my rooms. I did some research on how ducts and the AC system works to get an idea on what I need to ask to get an estimate because I literally new nothing. I then decided it was time to get estimates. I had three different companies come out to get quotes, but only one one made me feel comfortable that the job would get done the way I wanted it to. Darren came out and talked with me for a very long time and made sure all my questions and concerns were addressed. He is what sold me on using AireSmith and made me feel I could trust them to do the work. I really liked how the estimate covered every little detail, and there weren't any hidden costs. I feel what I was asking for was very in depth and the estimate reflected all the different directions the process could take. Darren came out again to take some measurements and I think even one more time before we setup the appointment for the actual installation. It was a two day job. Joe, Justin and R.J. were the guys that came out. They were all nice, professional and most important competent. Darren even came back out on the first morning to make sure the guys knew what was needing to be done. Everyone was on time and ready to work. They did what was needed in the two days they were here. Then a week later Kasey (a technician), Darren and, the owner, John came out to inspect the work. We have a Nest thermostat and Kasey is a technician that is familiar with them. He ran some diagnostic tests and made sure the Nest was running correctly with the unit. John, the owner, went over what the installers did and made sure it was up to his standards. John sat with me and went over the warranty and made sure that I was happy with the way everything went. I was surprised by how many times Darren came out to make sure I was content and I was surprised that John, the owner, actually goes out to customers houses to make sure they are satisfied. Overall, I am 100% satisfied with AireSmith and I would recommend them to anyone. The system works great and the rooms that were having problems with airflow have been taken care of.
We had some extensive duct work done recently. The entire Aire Smith team was awesome from the beginning to the end, starting with the first visit by Darren and the owner, John Smith. Darren had come back a few times to check with us, going over the plans in details, even provided us with a "blueprint" for us to keep.
Installers were wonderful as well. They encouraged us to go up in the attic and actually see what was being done, showing us the damaged materials, and once again, showing us the completed work. Darren had also taken some pictures with his cell, so that we can understand what the problems were. We have been with Aire Smith for near two decades and, have no reason to change with the kind of service we have been experiencing with them. Great job, Aire Smith!!
Corsandra Cotton - Aire Smith was highly recommended by a neighbor. They install 2 heating/air condition systems. They have always been very professional, good customer service from all of their employees for any type of service needed. I am very pleased with them and would highly recommend them to anyone.
Airesmith has installed two new units in my home and has provided maintenance services for about ten years. The installations were completed on time, with minimal disruption and clean' Service has been timely with quality workmanship. I am loyal to them as long as the good service continues.
We have been using Aire Smith over 14 years and we so are pleased with the efficient and excellent service. We now have our family using them also with a total of 5 homes. We do hesitate to recommend them after so many years and such excellent service.
We have used AireSmith for our personal residence since the company was started. We have also used them for our personal investment properties and always give their information when asked about a good A/C company. They are knowledgeable, professional, on time and stay until the job is done! Highly recommend using this company.
Called this morning after a horrible night of no A/C. Of the 6 places in San Antonio I called, Aire Smith was the only one willing to come out today by 1:00pm. Casey was our Technician, he showed up early, was extremely professional, considerate and knowledgeable.
Very pleased with the speed and cost of service.
Would 100% recommend to EVERYONE!!
Darren was the best. He explained everything thoroughly, his work was great, and he was friendly and personable after 8 hours in our attic in July! I will definitely recommend Darren and Airesmith to anyone that needs AC work.
Want to say a big THANK YOU to Eric and George for all of their hard work today installing our new Air Conditioner! They did a great job, and it is so nice to have a cool house again! We have used AireSmith for over 20 years, and will continue to do so! Thanks again to AireSmith!!
Texas HVAC License
Follow & Review Us!
Read Customer Reviews
Contact AireSmith, Inc
113 W. Lindbergh Blvd
Universal City, TX,